De Jong - Grauss Transport B.V.
Logistics & TransportDe Jong - Grauss Transport handles complex orders where information is spread across documents and email threads
The Challenge
In the transport sector, order information rarely arrives in a neat, fixed format. At De Jong - Grauss Transport, the details that matter are often spread across separate documents, PDF attachments and back-and-forth email threads. Someone has to pull out the relevant data and retype it by hand before an order can be processed.
That manual rekeying takes time and is prone to errors, especially on more complex orders where the pieces of information sit across several messages. As volume grows, keeping up becomes hard without hiring extra people.
The Solution
Chainfill automatically reads incoming emails and documents, interprets the content and converts it into structured data that flows into the system De Jong - Grauss Transport already uses. The team no longer has to retype the details out of scattered messages and attachments by hand.
Reads orders, transport documents and PDF attachments automatically
Brings together information spread across documents and email threads
Converts the content into structured data that flows into the existing system
Less manual retyping and fewer errors, so the team can scale with the volume
The collaboration started with a pilot and is being refined step by step together with De Jong - Grauss Transport.
Results
~85%
of orders processed automatically
Fewer errors
less rekeying from email threads
Scalable
complex orders, no extra handwork
“With Chainfill we process complex orders where the information is spread across multiple documents and sometimes hidden deep inside an email. We now process roughly 85% automatically.”