Customer portal
Your customers place their own orders, under your logo.
In the customer portal, shippers submit their own orders, through a form with your fields or as a file, and follow every order. You receive them in Chainfill, checked, next to your other orders.
The problem
Orders that arrive however the customer likes.
- 01
Every customer sends orders their own way: an email, a spreadsheet, a PDF or a phone call.
- 02
Customers call or email to ask whether their order has arrived.
- 03
Having your own portal built takes months, and it sits apart from your order entry.
From your customer to your TMS, in one line
The portal is a way into Chainfill. An order from the portal goes through the same checks as every other order.
- 01
Your customer
Form or file
- 02
Customer portal
With your logo
- 03
Chainfill
Checked
- 04
Your TMS
Order ready
How it works
How to switch on the customer portal.
Switch on the portal
In Settings you switch on the customer portal, with your own logo and your own sign-in link.
Build the order form
The form uses the fields you already have in Chainfill. You choose what your customer sees and fills in.
Invite your customers
Invite one customer or many at once, with a personal line. Customers create a login or sign in with Microsoft.
Orders arrive
A form order arrives field by field and needs no reading. A file is read by Chainfill like any other order.
Frequently asked questions about the customer portal
Finn Loots
Founder
Is your question not listed?
Call or email us. You will hear back from someone who knows the product.
Ready to remove the manual work?
See where Chainfill can save time in your document, email, and system workflows.