Skip to content
Back to Case Studies

KLG Europe

Logistics & Transport

KLG Europe scales from Venlo to Eersel

By Finn, Oprichter & product

KLG Europe scales from Venlo to Eersel

The Challenge

KLG Europe has operated as a logistics service provider since 1918, combining services including road transport, air and sea freight, rail, warehousing, and customs. In a broad international organisation like this, each location has its own operational context while processes still need to work together in a recognisable and dependable way.

A successful implementation at one location is therefore not automatically ready for the next. Sources, teams, and daily exceptions can differ. Scaling requires a reusable foundation without pretending that every branch operates in exactly the same way.

KLG Venlo was the first location to go live with Chainfill. The next challenge was to carry the knowledge from that implementation into Eersel and adapt it to the local operation. The objective was broader than a second technical delivery: the approach needed to show that it could grow across locations.

The Solution

The Venlo go-live became the substantive foundation for expanding to KLG Eersel. Rather than starting again from zero, the joint team could build on earlier decisions and lessons from the first implementation.

At the same time, the second implementation retained room for its own operational context. Reusable components were carried forward while the collaboration focused on what Eersel specifically needed for the workflow to fit daily practice.

According to the public go-live update, short communication lines and a clear focus helped the teams move quickly and complete the implementation smoothly. KLG’s process knowledge and Chainfill’s product knowledge came together directly, allowing questions and feedback to become concrete next steps without unnecessary delay.

KLG Venlo and KLG Eersel now both use Chainfill. The approach is no longer limited to one local implementation: knowledge from Venlo has been applied again and adapted to a second operational environment.

The second go-live also provides a stronger foundation for future growth. Any next expansion can build on lessons from two operational environments while still being validated against the local way of working.

See similar results for your company

Case Studies