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Subprocessors

Chainfill engages the parties below in delivering the service. This list is the public version of sub-annex C to our data processing agreement and is updated whenever something changes.

Processing of your data

These parties may process your data while delivering and supporting the service. Document content, storage, AI processing and monitoring stay inside the EEA.

Processing of your data
NameLocationServiceTransfer mechanism
Microsoft AzureAmsterdam (Netherlands), SwedenCloud, hosting, AI processing, geo-redundancyNot applicable, within the EEA
Google CloudEemshaven, NetherlandsAI processingNot applicable, within the EEA
VercelEU-WestFrontend hosting, DDoS protectionNot applicable, within the EEA
DatadogNetherlandsMonitoring and loggingNot applicable, within the EEA
ClickHouseFrankfurt (Germany), San Francisco (United States)Real-time analyticsEU-US Data Privacy Framework
LinearEuropean UnionProject and issue tracking, including customer onboarding and support requestsEU data residency; SCCs for US access

Internal operations

We use this for our own way of working. No document content goes to it. It is listed because a note can contain a contact person's name or email address, and we would rather keep this list too complete than too narrow.

Internal operations
NameLocationServiceTransfer mechanism
NotionOregon, United StatesInternal notes and documentationStandard contractual clauses (SCCs)

Changes and right to object

We notify you before engaging a new subprocessor or replacing an existing one. You may object in writing with reasons within ten working days of notification, on reasonable privacy or security grounds. If we cannot resolve it together, we will not make the change or we will offer a reasonable alternative. We contractually impose on every subprocessor obligations that are materially equivalent to our own data processing agreement, and we remain liable to you for their performance.

Stay informed

Want notice of every change to this list? Email security@chainfill.ai and we will add you to the notification list.

security@chainfill.ai

Transfers outside the EEA

Chainfill processes personal data within the European Economic Area by preference. Hosting, storage, AI processing and monitoring of your documents stay inside the EEA. The parties that process (partly) outside the EEA are named above with their transfer mechanism. Where data may leave the EEA we apply an appropriate transfer mechanism such as an adequacy decision or the EU standard contractual clauses, with supplementary measures where needed.